Gaming is entertainment, not a solution to life's problems. he55 always wants you to play responsibly, know your limits, and ask for help when you need it. Our protection tools and guidelines are here for you every step of the way.
We're more than a gaming platform — we're committed to keeping you safe
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — no more worrying about going over budget.
Decide how long you'll play before you start. Automatic alerts will notify you when time is up. Keeping track of time is the first step toward responsible gaming.
Take a voluntary break of 24 hours to 6 months. During this time, you will not be able to access your account or place any Bets. A break is the most effective way to clear your head.
If you feel gaming is getting out of control, consider a long-term or permanent self-exclusion. Choosing to do so takes courage — it is not a sign of weakness.
He55 enforces strict 18+ age verification. Our KYC process is held to the highest standard to ensure no minor can access the platform.
Our dedicated support team is always on hand for any questions or concerns about Responsible Gaming. Reach out in Bangla — we're here to listen.
Responsible Gaming is more than staying within limits — it's a mindset. At he55, we believe online gaming should be a form of entertainment, not a livelihood or an escape from stress. Gaming is responsible when it brings you joy, stays within your control, and remains balanced alongside your family and social life.
Online gaming in Bangladesh is growing rapidly, with millions of people now enjoying betting and casino games on mobile. But with that convenience comes responsibility. he55 is committed to ensuring everyone on its platform plays in a healthy, informed, and safe way.
Responsible Gaming rests on three core principles: Awareness — staying aware of your own gaming habits; Control — maintaining control over your time and money; and Support — having the courage to seek help when needed. he55 is committed to standing by you in all three of these areas.
Please Note: Gaming is entertainment. If you find yourself repeatedly chasing losses to win back money, that's a warning sign.
At he55, Responsible Gaming isn't just a policy — it's part of who we are. We put every user's wellbeing above profit. That's why our platform includes automated alert systems, session trackers, and real-time spend monitoring to keep you on track at all times.
Hiding your gaming habits from family, borrowing money to play, or neglecting work and studies in favour of gaming — these are warning signs. In such situations, he55's responsible gaming tools and our support team are here to help you make the right decisions.
Consider the questions below — which level do you fall into?
If you feel the risk is increasing in any area, reach out to our support team — free advice is always available.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice any of the signs below in yourself or someone close to you, take them seriously and reach out to he55 for help.
Think of gaming like going to the cinema or eating out. Only deposit what you can comfortably afford to spend each month.
Winning and losing are both part of gaming. Playing only to win leads to frustration. Enjoy the experience for what it is.
Avoid long uninterrupted gaming sessions. Take at least a 10-minute break every hour — get up, walk around, drink some water.
Let the people close to you know that you enjoy gaming. Being open strengthens relationships and reduces the risk of addiction.
You can activate any of these tools at any time by logging in to your account.
Set your own maximum daily, weekly, or monthly deposit amount. Decreasing your limit takes effect immediately.
Gaming will automatically stop once you reach a set loss amount. Decide in advance how much you are willing to lose in a single day.
Set how long you want to play in advance. You'll receive a reminder when time is up and the session will end automatically.
At regular intervals, a screen prompt will show your current session details — how long you have been playing and how much you have won or lost.
Take a voluntary break of 1 day to 6 weeks. Your account will be locked during this period and no Betting will be possible.
If you decide to stop gaming entirely, we will permanently close your account — no questions asked.
Important: Requests to increase a deposit limit or session limit take 72 hours to take effect — and that's intentional. This rule exists to protect you from decisions made in the heat of the moment.
He55 strictly prohibits access to anyone under the age of 18. Any attempt by a minor to create an account is immediately rejected.
If children or teenagers are at home, keeping them away from online gaming is a parental responsibility. he55 has a few recommendations on this:
Lock your phone or laptop with a password. Disable auto-login for the he55 app and website.
Never share your he55 account password with anyone — including family members.
Enable your device's built-in parental controls to prevent children from accessing gaming sites.
Talk openly about the risks of online gaming. Awareness is your best protection.
Join he55 and use our Responsible Gaming tools for a safe, controlled, and enjoyable gaming experience. Your protection is our commitment.