Legal Documents

He55's Terms and Conditions — The Complete Guide

Please read these Terms and Conditions carefully before using the he55 platform. This document constitutes a legal agreement between you and he55.

Last Updated: January 1, 2026

Main Quick Overview

Key Highlights of the Terms & Conditions

18+ Only

The he55 platform is strictly for users aged 18 and above. Age is verified at registration, and any account found to belong to a minor will be closed immediately.

One Account Policy

Each user may register only one account. If multiple accounts are detected, all accounts may be closed and balances forfeited.

Bonus Terms & Conditions

Wagering requirements apply to all bonus offers. Misuse of bonus benefits may result in the bonus being cancelled and the account suspended.

Payments & Withdrawals

Withdrawal requests are typically processed within 1–24 hours. Large withdrawals may be delayed if KYC verification has not been completed.

Account Security

Keep your account password and login credentials strictly confidential. Transferring your account or allowing a third party to use it is strictly prohibited.

Prohibited Activities

Fraud, match-fixing, money laundering, or any attempt to abuse the system is strictly prohibited and may result in legal action.

Important Notice: By creating or using an account on the he55 platform, you are deemed to have agreed to these Terms and Conditions. Please read the full document carefully.

1 General Terms & Conditions

He55 (hereinafter referred to as the "Platform" or "we") provides online Sports Betting, Live Casino, and gaming services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between he55 and the user.

By using the platform, you confirm that:

  • You are at least 18 years of age.
  • You are using the platform voluntarily and for entertainment purposes.
  • Online betting is legal in the country or region where you reside.
  • The information provided is truthful, accurate, and up to date.

He55 reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform after changes are published constitutes acceptance of the new terms.

2 Account Registration

To register an account with he55, you must provide accurate and complete information. The following conditions apply at the time of registration:

  • Each individual may only One Account can be created. If multiple accounts are detected from the same IP address, device, or payment method, all associated accounts may be closed.
  • Providing false information during registration is a violation of these Terms and Conditions and may result in account termination.
  • For KYC (Know Your Customer) verification, he55 may request a copy of your national ID or passport.
  • Keeping your account password secure is your own responsibility. Any unauthorized access to your account must be reported to he55 immediately.

Warning: Sharing or selling your account to a third party is strictly prohibited. If such activity is confirmed, the account will be terminated and the balance forfeited.

3 Deposits & Payments

The following rules apply when making deposits on he55:

  • Deposits must be made from a payment method registered in your own name. Deposits from third-party accounts are not accepted.
  • Use approved payment methods including bKash, Nagad, and Rocket.
  • The minimum deposit amount may vary depending on the specific promotion or payment method.
  • Deposits are generally credited to your account instantly. If you experience any issues, please contact customer support.
  • He55 reserves the right to temporarily hold deposits pending investigation of suspicious transactions.
4 Withdrawal Policy

The following conditions must be met to withdraw winnings:

  • Withdrawal requests are typically processed within 1–24 hours are processed within.
  • KYC verification may be required before processing your first large withdrawal.
  • Withdrawals will be processed to the same payment method used at the time of deposit.
  • Wagering requirements must be met before winnings from bonuses can be withdrawn.
  • The minimum withdrawal amount is BDT 500. Maximum limits may vary depending on the payment method.

Tips: To ensure fast withdrawals, complete your KYC verification as soon as you register. This will prevent any delays on future withdrawal requests.

5 Bonuses & Promotions

The following general terms apply to all bonuses and promotional offers on he55:

  • Each bonus offer has specific Wagering Requirements must be met before a withdrawal can be made.
  • The welcome bonus is available to new members only, once, on their first deposit.
  • Wagering requirements must be completed before the bonus expires.
  • Attempting to claim bonuses using multiple accounts or false information will result in account termination.
  • He55 reserves the right to modify, suspend, or cancel any bonus or promotional offer at any time.
  • In the event of any dispute over the interpretation of bonus terms, he55's decision shall be final.
6 Betting Rules

The following rules apply when placing bets on he55:

  • Once a bet is placed, it cannot be cancelled or changed unless he55 decides otherwise under exceptional circumstances.
  • If incorrect odds are displayed due to a technical error, bets placed at those odds may be voided.
  • If an event is cancelled or left unresolved, the bet amount will be refunded.
  • Odds in live betting change in real time; the odds displayed at the moment of bet confirmation are final.
  • Maximum bet amounts may vary by game and market.
7 Prohibited Activities

The following activities are strictly prohibited on the he55 platform:

  • Creating an account using a false identity or fraudulent information.
  • Money laundering or transactions involving illegal funds.
  • Using software, bots, or automated systems for betting.
  • Taking advantage of insider information or match manipulation.
  • Hacking an account or exploiting system vulnerabilities.
  • Bonus arbitrage or abuse of promotions.

Consequences: Involvement in any of the above activities will result in immediate account closure, full balance forfeiture, and legal action where applicable.

8 Account Closure & Suspension

He55 may suspend or close an account under the following circumstances:

  • If a breach of terms is proven.
  • Failure to complete KYC verification or providing false information.
  • Prolonged inactivity (more than 12 months).
  • At the user's own request.

Users may also request account closure at any time through customer support. If a valid balance exists, you will be given the opportunity to withdraw it before the account is closed.

9 Privacy & Data Protection

He55 is committed to protecting your personal data. We use SSL encryption and up-to-date security technology. Your personal information will never be sold to third parties. For more details, please see our Privacy Policy Read.

10 Responsible Gaming

He55 is committed to Responsible Gaming. We believe betting should be a form of entertainment — never a source of financial hardship.

  • You can set your own deposit limits.
  • You may use the self-exclusion option whenever needed.
  • If something feels wrong, reach out to customer support.

For more details, visit our Play Responsibly View page.

11 Limitation of Liability

He55 is not liable for the following:

  • Bets or sessions lost due to internet disconnection.
  • Delayed transactions due to third-party technical issues.
  • Account information leaked due to the user's own negligence.
  • Force majeure events such as natural disasters or government directives.
12 Changes to Terms & Conditions

He55 reserves the right to modify these Terms and Conditions, in part or in full, at any time. The effective date of any changes will be noted under the "Last Updated" section at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised terms.

If you have any questions or need clarification, please contact our customer support team. We are available 24/7 to assist you.

Done reading the Terms & Conditions? Get Started Now

He55's Terms and Conditions are straightforward and transparent. Register today and enjoy the best online betting experience in Bangladesh.

18+ | Play Responsibly | Terms & Conditions Apply

বাংলা