He55's Privacy Policy — Your information is safe with us

When you register and use he55, we collect the following types of information. Each piece of data is collected for a specific reason and used solely to improve the quality of our services.

Directly Provided Information:

• Name, email address & mobile number
• Date of Birth (for age verification)
• Address & nationality
• National ID or passport details (for KYC verification)
• Payment details (bKash, Nagad, Rocket number)

Automatically Collected Information:

• IP Address & Device Type
• Browser & operating system information
• Time spent on site and pages visited
• Cookie & Session Data
• Gaming & Betting Activity Logs

He55 uses collected data for specific purposes only. We never use your information unnecessarily or without good reason.

• Account Management: Completing the registration process, verifying login credentials, and securing your account.
• Transaction Processing: Processing deposits and withdrawals successfully and maintaining a record of transaction history.
• Service Quality Improvement: Analyzing user experience to further improve the he55 platform.
• Fraud Prevention: Detecting suspicious activity, preventing money laundering, and keeping accounts secure.
• Customer Service: Resolving issues, handling complaints, and maintaining communication with users.
• Legal Obligations: Complying with applicable laws and regulations and meeting the requirements of regulatory authorities.
• Personalized Services: Displaying games and offers tailored to your preferences (you can opt out of this at any time).

He55 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve site functionality.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Used to measure page load times and overall site speed.
• Functionality Cookies: Remembers your language preference, theme settings, and other customizations.
• Analytics Cookies: Helps analyze site usage to improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may limit your ability to enjoy the full he55 experience.

He55 does not generally share user data with third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process transactions. These partners operate under their own privacy policies.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers may process limited data under contract.
• Legal Authorities: We may be required to disclose information in accordance with Bangladeshi law or court orders.
• Fraud Prevention: Information may be shared with relevant authorities to help prevent money laundering or other criminal activity.

He55 retains user data for defined periods. All data is kept while your account remains active. After account closure, certain information may be retained for a specified period due to legal obligations.

Once the retention period expires, data is securely deleted or anonymized.

As a he55 user, you have important rights over your own data. We fully respect and uphold these rights.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request to restrict the processing of your data in certain circumstances.
• Data Portability: You may request a copy of your data in a commonly used format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our customer support team. We aim to respond within 30 business days.

He55 is an adults-only platform. No one under the age of 18 is permitted to use our services. We do not knowingly collect any information from minors.

If it is found that a minor has created an account on he55, that account will be immediately closed and any collected data will be deleted.

He55 uses industry-standard security technology to protect your data. Our security infrastructure is protected across multiple layers.

• All data transfers are protected with SSL/TLS 256-bit encryption.
• Passwords are stored using bcrypt hashing and never in plaintext.
• Automated alerts are triggered for any suspicious login attempts.
• Regular penetration testing and security audits are conducted.
• Server access is strictly controlled and limited to authorized personnel only.

Please note that no one can guarantee 100% security on the internet. Keep your account password confidential and avoid logging in on public networks.

He55 may update this Privacy Policy as needed. When changes are made:

• For significant changes, notice will be provided via email or an on-site announcement.
• The "Last Updated" date at the top of the page will reflect any changes.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request from the support team.

We recommend visiting this page regularly to stay informed about any updates.

For any questions or requests regarding our Privacy Policy, please reach out to our dedicated privacy team.

Our live chat support is available 24/7. For general enquiries, reach us directly via chat — we're ready to help.